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FAQ's

Frequently Asked Questions

1. What is the minimum?

A: Different per each style. Some umbrellas have a minimum of 3,6 and some 12.


2. How to order?

A: Via our e-commerce site


3. How to pay for my order?

A: We accept all type of credit cards. You can also pay via Pay Order.


4. When will my order be process?

A: We ship your order within 1-5 business days upon payment. Overnight order will be processed the same day or the next day.


5. How long can it take to get my order?

A: After order is process, it takes 1 to 7 days shipping transit time depending on location and shipping method (Ground, 2 day, overnight)


6. How much is the shipping cost?

A: We only ship via FeDex and UPS. The shipping cost will be calculated at the checkout page after the shipping address has been submitted. For larger orders, send us an email and we can provide a better quote.


7. What is your return policy?

A: You may return within 15 days from receipt of merchandise.Customers will bear the cost of shipping and return shipping and a 30% restocking fee. Refunds will only be issued on unopened and unused umbrellas.